Answers to your continuing online education questions...

How long does it take to receive my Certificate of Completion?
Your answer sheet is graded by the computer immediately.  When you pass the test, professional looking accredited certificates of completion can be printed out immediately.

Do I need to take an exam after reading a course?
Yes. Each course has a 10 to 50-question test, (depending on the amount of credit unit hours required), consisting of multiple choice and true/false questions.

What is a passing grade for an exam?
You must pass the test with a score of 70% or better. For Example: you must get 14 of the 20 questions correct. Students that do not receive a passing score are eligible for re-testing at no charge until a passing score is achieved.

What kind of certification do I receive?
After you successfully pass the test, (70% correct answers), you can immediately print your course certificate, which shows your name, license number, approval number, number of CEU-hours completed and the course title.

What forms of payment do you accept?
We accept Visa, Master Card, Discover and American Express. All payments are made using our secure site at Authorize.net and Paypal.

How do I know if your courses are accepted in my state?
If you are unsure if your state licensing board accepts our pre-approved courses, please contact your board directly. It is always the student's responsibility to know the requirements of their state's board.

Some of my personal information on the course material I received is incorrect. How do I correct it?
Please update any incorrect personal information by using the "contact us" page of this site.

What is your refund policy?
If you are not completely satisfied with your program, you must submit your complaint via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 14 days in writing for a full refund. We are required to notify your state board that you did not complete the courses.

What is the course format?
Our courses consist of a Course Study Guide, a Pre-Test, a Final Test, and a Certificate of Completion.

Do I need to mail my order to you?
No. We will receive an e-mail after your purchase and your account will be activated immediately.

How long does it take to receive my course(s)?
You will immediately link directly to the Course Study Guide, Pre-Test and Final Test.

You can start an online course, take a break, and come back at your leisure to finish the course. You can review the online CE courses and retake the test as many times as you need to receive a passing grade.

It is our mission at ApprovedCES.com to provide you with convenient, affordable online Continuing Education.