Respiratory Care

Unlike other career books, Bad Apples offers administrators a team-focused approach to neutralizing a not so pleasant atmosphere. Relevant solutions are considered to decide the right course of action to keep a bad apple from ruining the whole bunch. This simple straightforward guide will teach you how to tackle different types of bad employees and their behavior.

In this course you will be given a guide to help you communicate based on your personality. You will learn things such as how to start, continue, and end a conversation, how to handle tough conversations, and how to be yourself.

This course offers a fresh approach to the challenges of providing outstanding customer service. Delivering Knock Your Socks Off Service provides proven tips and strategies for meeting customers' expectations and satisfying their needs, becoming easier to do business with, determining the right times to bend or break the rules, becoming fantastic fixers and powerful problem-solvers, coping effectively with “difficult” customers, and communicating effectively with coworkers across functions in other departments.

This course illustrates how to win in business by motivating employees in the most positive way possible – nurturing them, showing that you value their accomplishments, and giving them the skills and the responsibility to become winners. You will learn practical techniques that focus on leadership and management, motivation, and communication.

This course explores the hidden nature of elder mistreatment. Other forms of domestic abuse, such as child abuse and neglect and spousal abuse, have been recognized for over 30 years, but it is within only approximately 15 years that the mistreatment of elderly family members has come to the attention of the public and professional groups. Case histories are provided highlighting common aspects of elder mistreatment: a combination of physical and financial abuse and medical neglect. Findings from the several phases of research are described. The first phase consisted mainly of exploratory studies that confirmed that existence of elder mistreatment. The second phase focuses interests to characteristics of abusers, with abuser dependency, not elder dependency, surfacing as a significant contributor to elder mistreatment. Pioneering studies on elder mistreatment in nursing facilities , within the relationship between caregiver and impaired elder, and among several ethnic groups are dominant activities in the last few years.

This course demonstrates how doing the right thing fosters a winning situation for all, with positive results for employees, clients, investors, and even your own state of mind.

This course provides insight into the many issues surrounding caring for and meeting the needs of the terminally ill patient and their family. Topics include: telling a patient s/he is terminally ill, helping the dying patient in accepting the end of life, communicating with those who can't verbalize their needs, and addressing the ethical concerns regarding prolongation of life, euthanasia, and suicide.

This course will teach you how to manage your time by learning how to balance your life. It goes beyond the traditional “how-to-be-more-efficient” time management by emphasizing effectiveness instead of efficiency. This new approach will empower you to define what is truly important; to accomplish worthwhile goals; and to lead a rich, rewarding and balanced life.

In this course you will learn about the business philosophy called “Don’t Mark My Paper, Help Me Get an A.” Using this philosophy you will be able to give better performance reviews, understand effective change, have better leadership, and apply the Simple Truths to your company.

In this course you will learn about symptom management of the HIV-infected adolescent and/or adult.  Nurses assess the symptoms and provide a diagnosis.  Goals of intervention and health teachings are established for each symptom.  Finally an evaluation is made of the interventions and their ability to bring relief to the adolescent and/or adult.

This course is about building relationships and motivating people.

This course is designed to help you navigate the pitfalls in the workplace. You will learn how to identify the ten most troublesome types of people and strategies to neutralize them.

This course moves past the perception that people who receive an Alzheimer’s diagnosis are lost to themselves and to those who love them and focuses on how the caregiver can connect with the individual through their abilities that don’t diminish with time, such as understanding music, art, facial expressions, and touch.

This course will teach you how to strengthen your leadership skills and inspire your employees which translates to an increase in productivity and profits.

This course will teach you the secrets of creating Raving Fans by providing Raving Fan Service. Deciding what you want your company to be, discovering your client’s needs and delivering consistently on your promises.

This course will teach you how to lead effectively and expand your influence regardless of your position within an organization.

This course teaches leaders at every level how to accept responsibility for their errors and deal with the cause of the damage, all the while, maintaining a genuine sense of integrity. You will learn how to effectively increase your selfworth and develop a culture of honesty and integrity-based communication in your facility.

This course presents a holistic, integrated, principle-centered approach for solving personal and professional problems. It reveals a step-by-step pathway for living with fairness, integrity, service, and human dignity—principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

In this course you will learn not only how trust can be developed in the workplace, in relationships, and organizations, but also how to restore lost trust in those same environments. You will also see how the trust factor directly affects the marketplace and the bottom line of a business by increasing speed and lowering cost.

In this course you will learn about HIV and AIDS. Covered will be symptoms, causes, biology, structure, treatments and much more. This course has illustrations to guide you and give you a visual look at the make up of the virus.